How It Works

Getting connected with trusted auto professionals is simple and fast

1

Submit Your Service Request

Fill out our simple online form with details about your vehicle and the service you need. Tell us what's wrong, what you're looking for, and where you're located in Long Island.

The form takes less than 2 minutes to complete. We ask for basic information like your name, contact details, vehicle make and model, and a description of the service needed.

What We Need:

  • Your contact information
  • Vehicle details (make, model, year)
  • Type of service needed
  • Your location in Long Island
2

We Match You with the Right Professional

Our team reviews your request and matches you with the most qualified professional in our network. We consider your location, the type of service needed, and the professional's expertise and availability.

All professionals in our network have been thoroughly vetted. We verify their licensing, insurance, experience, and customer reviews before adding them to our network.

Our Vetting Process:

  • License and certification verification
  • Insurance and liability coverage check
  • Background and reference checks
  • Customer review and rating analysis
3

Get Contacted and Serviced

The matched professional will contact you directly, usually within 24 hours. They'll discuss your needs, provide a quote, and schedule a convenient time for service.

From there, you work directly with the professional to complete your service. They'll handle everything from diagnosis to repair or detailing, keeping you informed throughout the process.

What Happens Next:

  • Professional contacts you to discuss details
  • Receive transparent pricing and quote
  • Schedule service at your convenience
  • Service completed by trusted professional

Typical Timeline

0-2 Minutes

Submit your service request form

1-4 Hours

We review and match you with a professional

Within 24 Hours

Professional contacts you to discuss and schedule

1-3 Days

Service completed at your convenience

Frequently Asked Questions

Is there a fee to use Apex Auto?

No, our matching service is completely free for customers. You only pay the professional directly for the service they provide.

How quickly will I be contacted?

Most customers are contacted by a professional within 24 hours of submitting their request. In many cases, it's much faster.

What if I'm not satisfied with the match?

If you're not satisfied with the professional we matched you with, contact us and we'll find you another option from our network.

Do you cover all of Long Island?

Yes, we have partner professionals throughout Long Island, from the North Shore to the South Shore and everywhere in between.

Are the professionals insured?

Absolutely. All professionals in our network are required to carry proper licensing and insurance. We verify this before adding them to our network.

Ready to Get Started?

Submit your service request now and get matched with a trusted professional

Request Service Now